Cha Eun Woo concerts in Mexico: fans accuse promoter of alleged fraud and prepare lawsuit before Profeco

Cha Eun Woo concerts in Mexico: fans accuse promoter of alleged fraud and prepare lawsuit before Profeco
Cha Eun Woo concerts in Mexico: fans accuse promoter of alleged fraud and prepare lawsuit before Profeco

Cha Eun Woo will offer concerts at the CDMX Arena. (Fantagio Entertainment)

Since it was announced that Cha Eun Woo I would offer a couple of concerts in Mexico City A wave of emotion took over his Mexican fans. The name of the famous singer and actor quickly became a trend on social networks and search websites and the desperation to obtain an entry overwhelmed many of his faithful followers.

The first major milestone in this story occurred when tickets went on sale for the only date initially announced. In a matter of an hour, the tickets were sold out, leaving several fans without the opportunity to purchase them. This frenzy caused the ticket sales platform, SuperTicketshad technical problems, affecting the purchasing experience with collapses and long waiting times.

The South Korean artist will set foot on Mexican stages. (@eunwo.o_c)

About a month later, to the joy of disappointed fans, Cha Eun Woo announced a second date at the same venue, the Mexico City Arena (Arena CDMX), a space with capacity for approximately 22 thousand people.

However, high demand persisted, and virtual queues reached more than 20,000 people. Once again, many fans had to face the frustration of not getting tickets, which ranged from $1,255 pesos to $6,210 pesos, not counting service charges.

However, on Wednesday, May 29, just a few days before their long-awaited concerts scheduled for June 4 and 5, the promoter Have Fun Together has caused great discontent among fans, who accuse the company of allegedly having fallen into fraud or deception practices.

From the beginning when the costs and benefits of tickets for Cha Eun Woo’s concert were revealed, the promoter Have Fun Together explained that the MYSTERY ZONE A, the most expensive access, would include a session Hi-Bye and a Soundcheck.

The Hi-Bye Session is a brief gathering where fans have the opportunity to quickly greet the artist after the concert ends. It is a short but meaningful interaction, where attendees can see the idol up close and say goodbye personally. Thus, Cha Eun Woo’s fans were guaranteed a greeting with the member of the group Astro.

This is how Have Fun Together changed the benefits of Mystery A for Cha Eun Woo’s concert. (X and IG:Have Fun Together)

However, on Wednesday, May 29, when the schedules and general details of the event were published, it was reported that the bracelets for the Hi-Bye session would be delivered to randomly selected people (via a survey), which suggested that not all MYSTERY ZONE A attendees would enjoy this benefit.

The response from fans was immediate, generating a wave of discontent on social networks. Many expressed annoyance and frustration over the change in benefit terms, which they considered a violation of the initial purchase conditions.

On the other hand, it was also reported that the delivery of autographed posters It would also be random, a fact that also generated suspicions when it was discovered that some people appeared winners more than once in a single day.

One person appears twice on the list of winners of Cha Eun Woo’s autographed posters. (X/@teresa26341962)

In response to these inconsistencies, affected fans have organized to proceed with a class action lawsuit before the Federal Consumer Protection Agency (Profeco).

Social networks, such as the Facebook page “In concert in concert”, have been key instruments to coordinate those affected, who are filling out forms with the necessary information to support the demand.

In turn, it has been announced that this Thursday, May 30, at 10:00 a.m., a fan will represent the group at the Profeco offices located in the Condesa neighborhood, and will present the corresponding documentation to start a class action lawsuit. The goal is to ensure that justice is done and that the organizers respect the conditions initially announced.

Response from Profeco. (Screenshot)

The situation has generated a broader discussion about transparency and ethics in the sale of tickets for events in Mexico, especially among K-pop fans, who, although they have enjoyed an increase in this type of events to see more artists, have suffered the consequences of the popularity of the genre that has translated into high ticket prices, cancellations, changes of venues and similar tactics where they are forced to buy benefits and tickets to concerts separately, not in packages as with other artists.

For now, Cha Eun Woo’s fans in Mexico remain on standby, hoping that their complaints and demands will be addressed fairly and on time, with the days numbered until the two shows take place.

It should be noted that Have Fun Together is the same promoter that is also in charge of the concert Kim Hyun Joong on July 6 and 7 at the BB Auditorium; as well as Jun K. during his visit to the capital on July 12.

 
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