Nequi suffers a new crash on its platform: “We are very sorry”

Through their social networks, Nequi apologized to its nearly 19 million users in Colombia which have been affected in recent hours by the failures presented by their platform.

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“We are very sorry! At this moment we are experiencing intermittence, but our team is working at full speed to resolve the problem as soon as possible. Stay tuned for the status of our services,” says Nequi.

Users have complained this Monday, July 8, since have had problems when accessing the digital wallet.

One user said: “Nequi, how does it feel that 9 out of 10 comments are to complain about the terrible service and never manage to solve anything.”

In which services is Nequi experiencing problems?

  • Shipments between Nequi.
  • Shipping to Bancolombia.
  • Shipments from Bancolombia to Nequi.
  • Refills through Nequi correspondents.
  • Withdrawal from ATMs.
  • Recharges by PSE.
  • Payments by PSE.

>>>You can also read: How to download the income tax declaration certificate from Nequi? Step by step

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