Lawful, ethical and robust technology in the digital age – Corresponsables

Lawful, ethical and robust technology in the digital age – Corresponsables
Lawful, ethical and robust technology in the digital age – Corresponsables

Artificial intelligence (AI) is one of the most promising fields in the current context of technological transformation and disruption. Its recent emergence in the business world raises significant uncertainties and ethical dilemmas, such as the lack of transparency of tools, decision-making that is intelligible to humans, and discriminatory results and embedded biases. Thus, there is a need to guarantee the fundamental rights and freedoms of all people who use AI-based solutions and technologies or who are in some way affected by them.

A recent report by Grand View Research estimates that the global AI market size will grow by 37% each year from 2024 to 2030. However, despite the fact that on May 21, 2024, the Council of the European Union finally approved the AI ​​Regulation, the regulatory pace is not advancing at the same speed throughout the world, giving rise to potential loopholes, legal ambiguities, and challenges for any global organization in terms of regulatory compliance.

Public-private collaboration, in this sense, can foster the exchange of knowledge and best practices, as well as the creation of more effective standards and regulations. Within this context, organizations have the duty and responsibility to act as control instruments, assuming the responsibility of working on the creation of a governing body specialized in this technology, which guarantees compliance with the principles of responsible AI.

In this context, Prosegur developed its own Responsible AI management system, in order to guarantee regulatory compliance and respect for ethical and moral values ​​in all acquisition or technological development projects that incorporate AI technology. As part of this system, the company published the first Responsible Artificial Intelligence Policy, which applies to the more than 30 countries in which it operates.

This initiative demonstrates Prosegur’s commitment to the application and monitoring of AI in all processes and services in which it is present. The procedure used for this establishes that this technology must be defined as: lawful (with the aim of ensuring compliance with all applicable laws and regulations), ethic (to ensure compliance with ethical principles and values) and robust (both from a technical and social point of view, since AI systems can cause accidental damage). These three pillars allow Prosegur to remain at the forefront of technological innovation, while respecting all the values ​​of the organization.

Given this, and taking into account the number of agents involved in the use of AI within a company, the Responsible AI Committee is responsible for supervising that all AI solutions implemented in Prosegur follow the rules set out in the Policy throughout their life cycle. These projects must be respectful of ethical and moral values, and sufficiently robust, both from a technical and social point of view.

There is no doubt that the future of artificial intelligence is promising, with significant growth forecast in terms of market value and applications across a range of sectors. The continued adoption of AI will transform industries, improving process efficiency as well as our quality of life. However, it is crucial to address ethical and regulatory challenges to ensure sustainable development that is beneficial to society as a whole. AI, when well managed and developed, has the potential to be a driving force for significant progress.

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