With the aim of improving the quality of attention to its customers, the Bayamo Commercial Office, located in Calle Céspedes between Manuel del Socorro y Masó, in this monument city, has been reorganized in two new units: Bayamo 1 Commercial Office and Bayamo 2 Commercial Office.
Previously, this entity attended more than 30 thousand clients, which generated difficulties in the agility of processes and attention to the public. The division will allow offering a more efficient and personalized service.
Changes for clients of the Bayamo 2 office
Users assigned to the Bayamo 2 Commercial Office (which will work in the same address) will receive a new service identifier (ID).
During the month of May, these customers will not be able to make payments through digital platforms (transfer, in automatic area) until they receive their updated consumption notice with the new ID.
However, those who wish to pay before receiving the warning may do so in person in the windows, since the route and folio of the service will not change.
Recommendations:
• Verify in the attached table* the routes corresponding to the Bayamo 2 office.
• Be aware of the arrival of your new consumption notice to resume the use of digital channels.
The measure seeks to guarantee more agile management and reduce inconveniences for the population.
For consultations, customers can go directly to the office or contact through official channels.
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