This was what it collected Real time Management (RTM)which he shared exclusively with Management the results of Digital transformation study, AI and cybersecurity.
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Digital transformation is a phase that requires a lot of time to give results, explains Hugo Alegre, director of the consultant who heads the investigation.
In detail, There are 41% of companies that exceed 3 years of implementation —21% between 3 and 5 years; and 20% more than 5 years.
Gone are located the businesses that record less than a year (21%); between 1 and 2 years (20%); and between 2 and 3 years.
“People recognize that TD is very important. What happens is that it is a relatively new phenomenon“observa.
In that line, it emphasizes that only 11% obtained tangible effects in less than a year and that, in addition, only 23% feel highly satisfied with progress.

How long have companies concern to include a digital transformation (TD) into their labor strategy?

However, the specialist does not identify any shock due to the rhythm in which this technological wave unfolds in Peru. Rather, “What is a bit worrying is the Knowledge of the high controls. The note they have is regular and less “it limits.
It refers to the fact that the level of instruction of the directors and managers on digital transformation, AI and cybersecurity borders, above all, the “regular” and “little” weighted. In addition to these two items, the study covers the scales of “very little”, “quite” and “a lot.”


Are high controls prepared to be an example of digital transformers?

“If senior management does not have a very good knowledge, then progress will be difficult. One of the aspects that have collaborated the most with digital transformation is leadership, because a lot of commitment is required on the road. […] That it is a young process does not mean that they must ‘put the batteries’ “remark.
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When asked about the most used digital transformation technologies in the organization, the Mobiles (smartphones and tablets), with 69%; Social networks with clients and communities, with 67%; and Data Analytics, with 66%.
“The most used technologies are the simplest,” says cheerful. “The AI is relatively new, although it already begins to reach important levels of use. There are other things that are much more incipient, such as blockchain, robot, drones, 3D printing”add.
The cloud computing (59%), the Big Data (55%), Internet of Things (52%), artificial intelligence (51%), Chatbots (29%) and Robotic Process Automation (26%) are below, are found below.
It has a lot to do that digital transformation impacts technological, cultural and operational changes. And, to a lesser extent, in changes in the business model.
Even so, among the things that depend on companies, the fundamental thing is that “formulate their digital transformation program, including AI.”
“Senior management has to familiarize yourself with these issues. It should not necessarily become an expert, because experts can hire them, but they have to be aware to know how to hire,” he adds.
Only in this way, indicates the spokesman, a customer journey interactive.


The most “basic” tools lead TD in Peru.

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Regarding the use of AI in Peruvian companies – qualified as an incipient in the study – the descriptive approach stands out. This preference leaves predictive and prescriptive uses at a stage still to be developed.
On a scale of 1 to 5, the Descriptive use. He was followed by employment as a diagnosis, with 3.2.
Below were the generative jobs (3), predictive (2.7) and prescriptive (2.6).


How do Peruvian companies use AI?

The RTM director in detail that data analysis is used in planning, finance and accounting descriptivea task for which AI is timely.
In sum, satisfaction with the Conventional (analytical) to date is low, with a score of 5.4 of 10. The satisfaction with the satisfaction with the generative AIwith a score of 5.8 of 10.
Given this panorama – and as companies do not yet act consisting of the prevention of the correct use of AI – the greatest efforts are positioned in Security and privacy. Even so, there are deficiencies in this edge.
“There are companies that still consider that the person in charge of cybersecurity is technology, but cybersecurity is not only a firewalls issue. Many of the problems originate, for example, because there are employees who lose their keys,” Point out.
In this regard, cybersecurity, according to the study, records a high priority, especially in sectors such as FinanceGovernment and average.
In that sense, 44% of companies have suffered cyber attacks, although most without serious consequences. Also, only 29% are satisfied with the management of this aspect in their organization.
“Cybersecurity does not only have to do with a hacking, but what are going to be the ways of getting a recovery if there is an incident. That is, an operational continuity”remembers cheerful.
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For the next two years, investment priorities will focus on four technologies. On a scale from 1 to 5, 4.3 stands out of Cybersecurity; on 4 of Modernization and development of Legacy/Core programs; on 4 of AI Generative; and the 3.9 of Web/apps.
In addition, it is estimated that the importance of AI will grow in its two forms: generative and conventional. However, it is worth mentioning that, although the investment level is medium, the largest companies invest more to protect their threat data.
Given this, Alegre lists the steps for a company to reinforce its expertise before this long -term trend. “The first thing a company must do is define what its vision of digital transformation is. That means, what will be the main projects that TD will use”.
“Once that is defined, the order in which the different programs are going to work,”continues.
In parallel, it emphasizes, the part of the culture, the knowledge of the organization must be worked. “It is key that the people of a team, from the directors to the collaborators, begin to understand the technological mechanisms.”details.
Ensures that, without a transformation plan, a company is going to “Picute in isolation.” “What is going to give only some advances, but it will not get a topic of total satisfaction”settle.