The electronic commerce store and shipments to Cuba Tuambia definitively closed its operations on May 1, 2025. According to a communication They published on their social networks, you can no longer make purchases on their website. “The current context has made it impossible to continue operating in a sustainable way and with the quality they deserve,” they explained without specifying what they meant.
According to the statement, purchases made until April 30, 2025 will be delivered. “We want to assure you that we will work until you deliver the last order and resolve any inconvenience that arises,” they added. The customer service will remain in operation until the process is closed.
Upon entering page From the store there is a farewell message, in which they say they made more than 1 million deliveries and reached 360,000 homes. In a part of their closing message they clarify that they decided to finish their operations rather than compromise the experience of the clients.
In the last days of April, some customers complained of shipping delays on the company’s page on Facebook. Rumors of the imminent closure also circulated through social networks. When questioned by rumors, the company responded to a client in a comment: «We continue working and delivering within the established times. Currently, we face some difficulties to import certain basic products, but we are looking for alternatives to continue offering the service with the quality that our customers deserve ».
On April 28, Tuambia made a 10 % reduction in all the products of its catalog, a discount probably motivated by the closure. Although the company did not officially confirm it. On April 20, they warned that they would close the Wallet Tuambia functionality, which allowed accumulating points for purchases and making payments.
On April 23, 2025, the Cubamax and Cuballama remittances They stopped their operations towards Cuba. According to statements of workers from these companies to the independent press, the reason for the temporal break was a problem with whom they distributed the money on the island. When asked if the pause had to do with some regulation imposed by the Trump administration, the workers said they have no knowledge of any new restriction. However, a part of citizenship has questioned whether these pauses or closures – as in the case of Tuambia – are related to the new approach to US politics towards Cuba.
Since the beginning of April 2025, Cuban -American politician Carlos Giménez initiated a campaign public to ban remittances and regular trips to the island, with the exception of humanitarian.
The medium CubaNet pointed out In June 2024 that Tuambia was owned by Yoel Perdomo Di-Lella, brother of the then Vice Prime Minister Jorge Luis Perdomo Di-Lella. According to CubaNet, Other private Yoel Perdomo companies used infrastructure of the Cuban state to make shipments. Jorge Luis Perdomo was dismissed at the end of October 2024, accused of making “serious mistakes” in the performance of his functions. So far, it is not known what these “errors” were, an expression that the Cuban government has used in corruption cases.
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