The Cuban Electronic Commerce Platform Tusambia announced Thursday that interrupts its operations as of May 1, 2025, ceasing to accept new orders through its website.
Through an official statement published in its Facebook profile, the company informed that the decision has been “very difficult, but necessary”, due to the complex economic context that has made it unfeasible to continue operating sustainably and with the expected quality standards.
“We want to tell you that, as of May 1, 2025, Tuambia has interrupted its operations and new orders can no longer be made on our website,” says the message addressed to its customers.
However, the company said that all orders made until April 30 will be delivered within the established deadlines, and that its customer service will continue active during the closing process to resolve any incidence.
Tuambia allowed for years to send products to Cuba from abroad, becoming a frequent option for relatives and emigrants who wanted to supply their loved ones on the island.
In its farewell, the company thanked the support received and shared some outstanding figures: more than 1.2 million deliveries made and more than 360 thousand Cuban homes served.
“Thanks to you, we made more than 1,200,000 deliveries and reached more than 360,000 Cuban homes. Together we create something unique,” concludes the statement, signed with an emotional “Thank you for being part of the Tuambia family.”
TUAMBIA, a mipyme with family ties to power, operated with state logistics support
Tuambia Surl was officially registered as a micro, small and medium-sized company (MSME) on July 8, 2022, under number 4160, in the name of businessman Yoel Perdomo Di-Lella, a graduate in Tourism and Management Consulting of Tourism Companies.
Perdomo is the brother of former vice-first minister Jorge Luis Perdomo di-Lella, who was defenestrated in October 2024according to a report of CubaNet.
Although in the official records the company appeared with a corporate purpose of “elaboration of meat products and its derivatives”, Tuambia was promoted since its creation as an online store with national messaging and sale of high -demand items imported from abroad, said the news portal.
The company also operated the Jámazon Fast food Service, a brand that parodied Amazon and that, like Tuambia, benefited from the logistics infrastructure of Palco SA, a state entity with experience in imports and distribution.
This link with Palco reinforced the perception of Institutional support since the beginning of the MSMEwhich in turn is speculated was one of the causes of the dismissal of former vice-first minister Jorge Luis Perdomo Di-Lella.
Yoel Perdomo was considered one of the most prominent private entrepreneurs on the island, with participation in at least three companies until his brother’s political fall.
One of them was registered in Panama as a company of “Foreign Capital” and the other two operated as MSMEs and self -employed businesses in sectors such as food, beverages, hardware store and appliances.
His business ascent dates back to the 90s, when he went from Maitre at the Comodoro and Workers Hotel in the Hemingway Marina to be part of the nearby circle of Abraham Maciques in the Convention Palace, which marked his entry into the economic spheres closest to political power.
Frequently asked questions about the closure of Tuambia operations in Cuba
Why does Tuambia interrupt your operations in Cuba?
TUAMBIA has decided to interrupt its operations due to the complex economic context which has made unfeasible operating sustainably and with the expected quality standards. The company faced difficulties in maintaining its activity in the midst of the economic crisis that affects Cuba.
What will happen to the orders made before the closure of Tuambia?
TUAMBIA has assured that all orders made until April 30 will be delivered within the established deadlines. The company has guaranteed that its customer service will continue active to resolve any incidence during the closing process.
How has the economic context of Cuba influenced the decision of Tuambia?
He Economic context of Cuba, characterized by an economic crisis aggravated by recession and inflationhas greatly affected micro, small and medium -sized companies (MSMEs) as TUAMBIA. The reduction of MSMEs in the country reflects structural problems and difficulties in operating in an increasingly restrictive and controlled economic environment.
What role did tambia play in Cuban electronic commerce?
Tuambia had become a frequent option for relatives and emigrants who wanted to send products to Cuba from abroad. The platform facilitated the shipment of products to the island, allowing many Cubans to receive items that were not available locally due to the shortage in the domestic market.
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