Gas coastal customers They denounced scam attempts through false profiles on social networks such as Facebook and Instagram. Through deceptive publications that promise discounts on the invoice, criminals manage to capture the attention of users, who when contacting the supposed representatives of the company by messages or comments, end up providing personal information that is used to commit fraud.
“We remember that we do not contact our clients to offer promotions or discounts on the bill,” they warned from the company, and urged to “dismiss such messages and report the profiles from which they are held.” Another reported modality is to request customers a verification code to access their WhatsApp accounts, with the aim of supplanting their identity and cheating their contacts asking for money. From Litoral Gas they emphasized that the notices for service interruptions, either due to debt or for security reasons, are delivered exclusively to the client’s home. In addition, they clarified that “in case of communicating via WhatsApp, we will never ask for a verification code.”
The company reported that it has already filed a formal complaint before the Public Ministry of the accusation for the improper use of its identity for criminal purposes, accompanying details of the publications for your investigation. For its part, from the Criminal Investigation Agency (AIC) They recommended to those who have been victims of this type of scams that make the corresponding complaint, since “it is essential to advance the investigation.” Complaints may be submitted to prosecutors, territorial centers of denunciation, police units or through the website of the Public Prosecutor’s Office.
Official Coastal Gas channels:
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WhatsApp for commercial procedures: 341-7791429 (only consultations are received, a code will never be requested).
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Commercial consultations: 0-810-444-5427 (LGAS), Monday through Friday from 8 to 17.
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Gas and emergencies: 0-800-777-5427 (LGAS), available 24 hours.
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