He Benito Juárez International Airport of Mexico City (AICM) It is the largest in the country and one of the most important in Latin America. Due to the large number of flights that are registered every day, the impacts on the service are usually constant.
That is why the AICM publishes in real time the status of each of your operationsif they are on time, if they have already taken off, but especially if they were canceled or delayed.
Here are the flights that were canceled and they are found delayed at the AICM at the cutting of the 5:00 hours of the Sunday June 2.
Flight: VB 1150
Destination: Mazatlan
Airline: Viva Aerobus
Time: 04:40
State: Delayed
Flight: VB 1322S
Destination: Hermosillo
Airline: Viva Aerobus
Time: 06:00
State: Cancelled
If you want to check the status of the rest of the AICM operations, you can do so live on the following official page https://www.aicm.com.mx/vuelos and search by flight number, airline or city of arrival or destination.
In the event of a canceled or delayed flight, users have a series of minimum rights that must be respected by all airlines that operate in national territory, as stated by the Federal Consumer Protection Agency (Profeco).
If your flight was delayed for more than an hourbut less than four hours, the airline must provide at least discounts for subsequent flights to the same destination and/or food or drinks.
In the event that the flight has been delayed for more than two hoursbut less than four hours, the discount offered by the airline must not be below 7.5% of the ticket value.
However, if your flight registers more than four hours late or canceledthe airline must offer you one of the following options:
Refund of the ticket price, plus compensation that cannot be less than 25% of the value of the flight.
A place on the first available flight, food and, where applicable, accommodation and ground transportation to and from the airport.
A ticket for the same destination on a later date, plus compensation that cannot be less than 25% of the ticket price.
It is worth mentioning that these are the minimum obligations of the airlines, however, each of these has its own compensation that you should consult as the case may be.
Profeco is present at each airport, including the AICM. Approach them in case you need information about any irregularities about your flight and the airline.
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