June 27, 2024 at 8:49 p.m.
If you are a member or affiliate of The Heroes Box, It is likely that you are paying some fee for products obtained with this entity in advance. An example of this is the different credits and insurance they offer.
If you make a double payment for one of these products, a credit balance is generated, also called an excess payment, money that you can request at any time. To find out if Do you have any pending refunds?you must follow simple steps detailed below.
How do I know if I have a balance in my favor with Caja Los Héroes?
The consultation process is online and completely free. Do the following:
- Enter the Refund of Balances in Favor section on the Caja Los Héroes website.
- Select “Heroes Affiliates”.
- Write your RUT.
- Click on “Check”.
How to request your refund?
The last step is to request the corresponding refund. You can only do this if the system shows that you have a balance in your favor.
In that case, gives you the option to enter your bank information so that they can make the respective transfer. The other option is to go to a branch to request the refund in person.
