The company will reinforce its operation centers and increase technical resources, deploying nearly 170 brigades and more than 500 people, including technicians, supervisors and mobile dispatchers, to address possible contingencies that affect the electricity supply.
Rancagua, June 13, 2024. Given the meteorological projections for the coming days, which indicate precipitation, winds and snow in some sectors of the O’Higgins region, CGE activated its preventive operations plan to respond as expeditiously as possible. electricity supply interruptions that may affect the region.
The plan includes the preparation of operation centers, the deployment of SAE-type emergency response brigades (Emergency Assistance Service) and home care teams, to address supply interruptions that could occur, according to the weather forecast.
CGE will also have heavy brigades dedicated to the reconstruction of damaged infrastructure, such as poles and power lines, that will operate on the ground and will also increase the number of emergency care brigades that will be deployed throughout the communes.
During this contingency, the company is prepared to deploy 170 light and heavy brigades and more than 500 technicians, supervisors and administrative personnel in charge of the brigade dispatch to address possible contingencies derived, mainly, from the action of the wind or falling trees, branches or other objects on the electrical network, and that may affect the continuity of the electrical supply in the region.
Likewise, CGE has specialized personnel and generators to meet possible requirements of electro-dependent clients in the communes under its concession. It will also provide for the reinforcement of its contact channels and service platforms, in order to provide expeditious service to customers.
Bases of operation and contact channels
CGE will also install preventive operating bases, with technical personnel and machinery, to more expeditiously cover possible contingencies that affect the electricity supply. These bases will be in Rancagua, Rengo, San Vicente, San Fernando, Santa Cruz, Marchigüe and Pichilemu.
On the other hand, CGE reminds the community that they can contact the company and report supply interruptions through the free Customer Call 800 800 767, the customer service WhatsApp +569 8956 8479, the “1ClickCGE” mobile phone application and the website www.cge.cl
Advice
CGE reiterates the danger of approaching electrical networks and infrastructure and calls on its clients to take some safety measures, such as not approaching damaged cables or cables that are on the ground, as they could be energized. It also calls for caution when driving and always do so defensively, to avoid accidents.
In case of emergency, please contact the company through the toll-free number 800 800 767; the Twitter account @CGE_Clientes, the website www.cge.cl, the CGE 1click mobile application and the WhatsApp number +569 895 68 479.
