From various regions of Colombia It has been reported that a statement arrives through text messages informing that There are offers on domestic routes with the Latam airline.
‘LatamPromo tickets have arrived for only 49,900 CP apply T&C,” the message says with a link attached in the text message.
After learning of this complaint and several people who had been robbed, Latam alerted and warned of this alleged scam
Customers are asked to be careful and do not fall into false pages in the discount season, since the entity has already received complaints from websites that do not correspond to the sale of tickets.
“LATAM Airlines Colombia warns its passengers and the general public about the increase in fraud attempts during the discount season. In recent days, the airline has received reports of creating fake websites and sending text messages that mention offers on air tickets and routes that do not correspond to the LATAM operation.
Latam Scam Text Messages
Photo:PRIVATE FILE
Through a statement it was reported that tickets can only be purchased through the official website.
“LATAM will never send text messages announcing promotions and new destinations. The only channels enabled for this are our website, official social networks or certified travel agencies,” says Erika Zarante, legal manager of LATAM Airlines Colombia.
Latam Airlines planes
Photo:Linda Donado – School of Journalism El Tiempo
How to avoid being scammed?
1. Verify website authenticity: Make sure you are on the official LATAM Airlines website (www.latam.com) before entering any personal or financial information. Official websites should always have a security certificate (https://) and the correct URL.
2. Do not share personal information: Do not provide personal information, credit card numbers or passwords in response to unsolicited emails, text messages or phone calls. LATAM will never ask for this information in a direct and unsafe manner.
3. Avoid suspicious links: Do not click on links that come from unknown or unverified sources. If you receive an offer that seems too good to be true, it is likely a fraud attempt.
4. Report suspicions: If you encounter a suspicious website or receive a communication that you believe is fraudulent, immediately report it to LATAM Airlines through our official customer service channels.
