iFixit has broken its agreements

iFixit has broken its agreements
iFixit has broken its agreements

iFixit CEO Kyle Wiens blames Samsung and says its approach has changed regarding the “repairability” of Galaxy phones

Samsung’s latest flagship, the Galaxy S24 Ultra, disassembled by Zack Nelson

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It was at the beginning of 2022 when Samsung surprised people and strangers by announcing an agreement with iFixit that other manufacturers such as Google would later repeat, and through which an attempt would be made to facilitate the repair of any Galaxy mobile device by distributing iFixit both spare parts and guides for our repairs ‘do it yourself’ from home.

However, as much as the idea was good and in line with the opinions of the European Union, it seems that The marriage between iFixit and Samsung has no further pathWell, as The Verge colleagues published, it seems that the giant Samsung is not too interested in keeping this agreement alive.

It has been his own Founder and CEO of iFixit, Kyle Wienswho directly and without too many detours has blamed Samsung stating that the Seoul manufacturer _”no longer seems so interested in facilitating mass repairs” of its Galaxy devices.

At first, through the agreement signed by Google, Samsung and other brands with iFixit, it would be the company from San Luis Obispo, California, that would be in charge of retail the most common spare parts of the devices, also sending the guides to the users so that they themselves could fix simple breakdowns from home and in a simpler waywhich would avoid the dreaded waits and evaluations of the technical service.

However, it seems that Samsung has not been as diligent as possible when it comes to pleasing customers and users, or at least that is what is understood in the words of Kyle Wiens, who confirms the non-renewal of the agreement since Samsung spare parts are too expensive and do not meet the requirements and values ​​of iFixit.

In fact, there is talk that the giant of Suwon, in Seoul, I sent the batteries to iFixit pre-glued to the entire screen structure, so anyone who simply wanted to replace the battery of their Samsung Galaxy would have to buy not only the battery but a complete screen with its digitizer and its protective glass. Obviously, These packs were extremely expensive. compared to any battery from the competition, something that iFixit is not willing to assume or explain.

We don’t know if Samsung wants to launch something closer to an official self-repair program, but what is clear is that with iFixit they were not complying: expensive spare parts, undelivered units, inexplicable limitations…

Furthermore, it seems that Samsung would have tried prevent small repairers or local companies used the iFixit distribution portal as a supplier, since in the renewal of the contract they were trying to impose a limitation of seven units of each spare part per account of users in each quarter.

And finally the straw that broke the camel’s back, and that is that iFixit did not receive replacement parts for top-of-the-range phones that are more modern than the Galaxy S22so right now this collaboration is already broken ‘de facto’.

The good news comes at the end because not everything is lost, and that is that the same media confirms that iFixit will continue selling spare parts for Samsung phones although now he will do it from aftermarket and with unofficial suppliers, while Samsung wants to continue with its self-repair programs although with other partners. Not in vain, apparently the company Encompass Parts It already has authorized manuals and parts for both the Galaxy S23 and the fifth-generation Galaxy Z foldables.

Could it be that Samsung wants to launch a self-repair initiative more structure and closer to something officialOtherwise it would be difficult to understand this movement… We’ll see how it turns out!

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