The truth is that when we talk about exclusive games within the ecosystem Xbox Doubts and questions arise because for some time now everything has become nebulous. Phil Spencer’s people continue to affirm that they will boost that part of their business but without forgetting about other machines, so the strategy is not clear to us. For now, we are content with them being able to put out the fires that have been generated inside their own house.
And there is a fire that has been especially calamitous, with countless casualties that have been left along the way. We talk about Arkane Austinthe study that recently Microsoft It closed completely, sending everyone who worked there home. The problem with that decision is that it left one of his exclusives completely sold out and, literally, half finished. Do you remember this affairTRUE?
Redfall you are in the skies Microsoft and Xbox
That controversial game we are talking about is redfall, which hit stores in May 2023 and became a real headache. A title developed by Arkane Austin, with the help of Bethesda, and which was a complete disaster: nothing in the game made sense, it was full of errors and, worst of all, it was not as promised in the months prior to its launch. What we finally saw was an abyss.
But the worst was not going to be that. Within the update schedule, there were extra contents contemplated for players who decided to trust and get the most expensive editions, which came to cost just over 110 euros, despite being for free in Xbox Game Pass in its most standard version. Well, no one imagined that those promises of new additions were going to be broken… until now (and the controls had nothing to do with it).
Many of those players asked for weeks Microsoft What would be the compensation for not delivering what was agreed upon when they bought the game. Obviously many wanted a full refund but it soon became clear that the company could also opt for a credit system in the Microsoft Store to purchase other games or content. Now, finally, we have an answer.
Microsoft returns money for an Xbox exclusive
If you bought the call Redfall Bite Back in digital format, you have probably already received an email informing you that you will receive a full refund for that package of expansion that did not arrive (nor will ever arrive), and that amounts to a value of about 26-30 euros. Whether you have purchased it through the store of North Americans on Windows as well as on Xbox or, also, on Steam, where it can also be purchased for PC.
In the event that you purchased a physical edition of this version, then the procedure is more tortuous because you will have to communicate with Bethesda and send them receipts and other proof that confirm that you have purchased that edition in a store. In Spain, surely, there is no case because the physical distribution of Xbox games is practically negligible. But if this is your case, you already know what you have to do.
