Make a transfer banking It is something vital for all Colombians and in many cases It becomes something of life or death.
Seeking to facilitate this process, many banks have created specific functions that in addition to being simple to usecomplete the process in a matter of seconds.
(See also: Investment (fixed) that several banks have in Colombia; profit is close to $5 million).
This is the case of transfers through Transfiya, a function that Bancolombia currently has in its ‘app’ and that it is very easy to use for its millions of customers in the country.
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The steps to that type of transfer They are the following, according to the Bancolombia website:
- Enter your ‘app’ and choose the ‘move money’ option.
- Then select: ‘Transfiya sends and receives money from other banks’.
- Enter: ‘send money to other banks’.
- Finally, choose the amount and the cell phone number of the person receiving the money.
Likewise, the bank highlights that to make movements with this function only must have an active cell phone number and activate the option right there in the ‘app’ or on the web portal.
Banks in Colombia and why it is convenient for them to facilitate transfers
In a competitive market, offering fast and efficient transfer services is an effective way to attract and retain customers. Customers value convenience and speed in banking operationsso a bank that facilitates transfers is more attractive than one that does not.
Facilitating transfers encourages greater use of bank accounts. The more transactions a customer makes, the more revenue the bank generates through commissions and other associated charges. Furthermore, the increase in transactional activity can lead to customers maintaining higher balances in their accounts.
When customers experience hassle-free and fast transfer services, they are more likely to remain loyal to their bank. Customer satisfaction is crucial for long-term retentionand efficient transfer services are an important component of that satisfaction.
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