This Friday, Chocó celebrates 6 days without internet or stable mobile connections. Yesterday, April 25, the governor of the department, Nubia Carolina Córdoba, denounced the situation through her X account, in which she explained the serious consequences that the population has had to face due to this situation.
According to Córdoba, they have presented Millionaires loses for the productivity and competitiveness of Chocó. Furthermore, he pointed out that financial and administrative management are collapsed, and universities They have also registered several problems in having their classes due to connectivity.
But what is happening in the department? In dialogue with Caracol Radio’s 6AM, the Governor explained the reason for the disconnection what has experienced all of Chocó and what have been the responses of the National Government to this situation.
What happened?
The Governor denounces that for about a week, Chocó has been presenting several telephone connection problems and an almost total affectation of the internet connectivity. In an interview with Caracol Radio, Córdoba explained that All of this impact has its origins in an economic conflict between service providers.
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All the Internet service and mobile connection is managed by a single operator in Chocó, called Azteca Communications. This company offers the single line service that enters through the access road to Pereira, and has a single control tower in this area.
According to the Governor, this control tower, managed by another company called ATP Comunicaciones, was vandalized. The problem with the situation is that, given that the control tower suffered damage, some arrangements need to be made that They could not be achieved because there is apparently an unsettled account between the two companies.
“Some repairs needed to be made and the ATP company did not allow Azteca to come in to do them because, apparently, there is money that has not been paid for the use of the physical facilities,” explained Córdoba. These differences led to an entire department being offline for 5 days.
What has the National Government done?
After four days without any connection, the Ministry of Information and Communications Technologies (MinTic) entered the situation to investigate what had happened. “In that consultation that MinTic made, we found out that there was a problem between financial companies,” explained the Governor.
Until yesterday, according to Córdoba, The Ministry generated a shock plan to restore the service. “What they did was identify which operator had the best reception, which was Movistar, and in this way they began to activate all the antennas to share the reception with the other operators,” he said.
Today the signals and service have been recovering, although as the Governor explains, it remains unstable.
A problem that requires effective solutions
The greatest call made by the Government of Chocó is to seek lasting and useful measures and actions. According to Córdobathe current internet and mobile connection service is not in line with the demand of the populationespecially since there is a little installation which easily causes congestion in the system.
“We usually We spend every fifteen days with two or three days without signal, we are having difficulties with reception. What happened now was that we lasted a whole week without connection, completely cut off from our productive capacity,” the Governor expressed with concern.
