The EPS Salud Bolívar requested voluntary withdrawal from the health system

The EPS Salud Bolívar requested the National Health Superintendency to begin the process of its voluntary withdrawal from the health system, due to the complex economic situation that the sector is going through in Colombia.

This is the letter that EPS members received in their emails. | Photo: Special for El País

Currently, the EPS has 3,500 members in Bogotá alone, who are served in four locations, including a premium one inaugurated in early 2024. In the letter sent, the EPS asked to leave the system.

Given the challenges that are being presented in the health sector and after a responsible and rigorous analysis, we want to inform you that the General Assembly of Shareholders of Salud Bolívar EPS has made the decision to express to the National Superintendency of Health, its intention of voluntary retirement and total, of the General Health Social Security System, as a Health Promoting Entity (EPS)“, the directors of the entity stated through the document.

In the statement they assured that after four months had passed since the intention of the EPS was expressed, the formal request for total voluntary withdrawal was presented in accordance with the legal provisions to which they can apply.

The Bolívar Group is one of the most recognized in the country. | Photo: Davivienda

The entity gave the news to users through a letter they received in their emails expressing the reasons why they made this determination.

The company announced a series of measures after what happened.
The company announced that they will continue to care for their patients while the Superintendence informs them of the next step. | Photo: Getty Images

If you are a member of Salud Bolívar and have any concerns, you can contact the company’s service channels, such as its line in Bogotá 601 344 4470 and nationally 018000 121080. In the same way, the entity enabled on its website www. .saludbolivareps.com a space for frequently asked questions.

“We want to express our deepest gratitude for your trust and the support you have given us as your Health Promotion Entity and we regret this difficult decision, caused by reasons beyond the control of the company”, concluded the letter.

 
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