As of May 5, 2025, WhatsApp It will stop offering support in several mobile phone models operating with old versions of Android and iOS operating systems. The decision implies that users of these devices will no longer be able to access the application or receive updates.
The affected devices will be those that have operating systems below Android 5 or iOS 15.1 in the case of iPhone models. This means that Users of these models will not be able to access the new updates of the application from official storeswhich puts at risk the safety and functionality of their accounts.
Likewise, the data stored in the application, such as Photos, videos and documents, could be inaccessible if a previous support is not madeso it is recommended to have an active backup.
Apple:
- iPhone 5
- iPhone 5c
- iPhone 5s
- iPhone 6
- iPhone 6 Plus
Samsung:
- Galaxy S3
- Galaxy S4 Mini
- Galaxy Note 2
Motorola:
- Moto G (1st generation)
- Moto E (2014)
- RAZR HD
Sony:
- Xperia Z
- Xperia SP
- Xperia T
- Xperia v
LG:
In all these devices, WhatsApp will stop working progressively as of May 5. This includes the impossibility of opening the application, sending or receiving messages and making calls.
In addition, for users Nor will it be possible to access the conversations history If a previous backup has been made.
The company warned that The information stored within the application could be inaccessible Once the support is lost, so it recommended users to support their data.
-This backup It can be made from the application configuration, both in Android and in iOSand allows you to save messages, photos, documents and multimedia files on Google Drive or ICloud, according to the operating system of the device.
In Android, the support can be activated from the WhatsApp configuration menu, accessing ‘chats’ and then ‘backup’.
On iPhone, the procedure is similar: you must go to ‘configuration’, then to ‘chats’ and select the option of ‘chats’ backing.
In both cases, It is necessary to have an active account on Google or Apple and with storage space available in the cloud.
According to goal, The decision responds to new technical demands of the platformas functions that require greater capacity for processing, safety and compatibility with advanced technologies.
Ancient operating systems have limitations to execute these functions, which not only affects application performance, but can also expose users to vulnerabilities.
In that sense, the company indicated that the continuity of the support is only guaranteed in equipment that meets the minimum technical requirements.
WhatsApp compatibility loss represents a significant change for users who still use old phones, especially in contexts where the application has become an essential personal and work communication channel.
No access to the platform, Users could face interruptions in daily communicationas well as difficulties in recovering data if anticipated support is not carried out.
Also, those who wish to continue using WhatsApp They must consider the possibility of migrating to a more modern devicecompatible with recent versions of Android or iOS.
Goal did not specify how many users will be affected by this update, but clarified that The goal is to maintain a safe platformstable and aligned with the current technical demands.
