How to reserve a garment at Zara with the mobile app

We show you how to buy a garment at Zara from your mobile to pick it up in 30 minutes

Although we search on different websites to buy clothes online, the reality is that many users prefer to go in person to their favorite physical stores. And one of the most popular stores is without a doubt Zara. But what many do not know is that they can find a hybrid between buying online and buying in store from the applications of the well-known chain.

Thus, the Zara application allows us to reserve the clothes we want directly from our mobile phone, and have our order ready for us to pick it up at the store in just a moment. 30 minutes. A different way of shopping that for some can be very comfortable.

Download the app and open Store Mode

The first thing you have to do to be able to reserve a piece of clothing in the well-known store is logically download the app. It is completely free, and is available for those who use Android as well as for those who have an iPhone.

The links for download the Zara app Depending on your operating system they are the following:

Zara | Play Store

Zara | App Store

Once you have the application installed on your smartphone, you will have to log in with your email and password if you already have an account on the store’s website. If it is the first time that you are going to use it, you will have to click on the button of the application in which it is recommended that you register. Initially you will only be asked to include an email and password, and some basic personal information. And although you are not asked at first, before reserving a garment for the first time in the application you will have to enter a way to pay.

When you are registered and logged in, you can start browsing the different categories of the Online store. But in principle what you will see will be designed to buy over the Internet. If what you want is to reserve a garment and later go in person to pick it up, you will have to access the section called Store mode. In it we can access all the available functions to facilitate in-store purchases. And when entering this mode we will have to select the store where we are going to make our purchases, to show which establishment we will go to pick up the order when we have placed it.

Reserve your clothes

Zara app searching for different stores

Now that you have the app open in Store Mode, it is time to search for the item that you want to reserve. To do this you can browse the different categories or use the Search Engine. It is even possible that by using an application to search for clothes by photos you can reach the product you want in the Zara application if it is available in this store.

When you find the item you want to reserve, all you have to do is put it in the shopping cart as if you were going to make an online purchase. But it is important that Let’s make sure we have Store Mode activatedsince this way it will only allow us to add to our cart the garments that are available at this moment in the store we are going to go to. Otherwise, we could make the purchase online, but it would not be possible to collect our order in half an hour, which is what we are trying this time.

Next we will have to pay the order that we have done, since it is not possible to reserve a product and later pay for it in cash in the store. The purchasing process should be similar to if we were to buy online. But when we are closing our purchase we will have to select the option Click and Gowhich is what allows us to later collect the order in our store, instead of waiting for it to arrive at our home after a few days.

When we have made sure that everything is correct, we will only have to confirm the order. In the application itself, a message will appear indicating that the purchase has been made correctly, although we will also obtain a confirmation by email. At that moment, our order will begin to be prepared for us to pick it up.

Pick up your order

Once you have your order confirmed, the only thing left is to go to the store where you ordered it. Although in principle the Click and Go service was advertised as having your order ready in 30 minutesthe reality is that Zara’s website now talks about a maximum of 120 minutesso if you go in less than two hours you may have to wait a little.

When you get to the store, all you have to do is show confirmation of your order that appears in the mobile application. As you have already had to pay for your purchase previously, you will not need to make any additional payment.

Your order should already be prepared, so the most normal thing is that don’t have to wait to be able to directly enjoy your purchase.

The great advantage of using this system is that you will not have to search the store for the clothes you like, nor will you have to risk that in the time it takes to get from your home to the establishment the product you want is sold out.

Also, since you went to the store to get it, you can try it directly at the moment, and in the event that you have to make some change you can do it right there. When we are not sure if a garment is going to fit us, waiting for an order that you have placed online to arrive and then making an exchange or return is usually a slightly longer process.

Therefore, Zara’s Click and Go service has both the advantages of buying online and those of buying in store. In this way, it becomes one of the most practical functions that we can find in the Inditex store app.

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