It is undoubtedly one of the negative aspects of so many services sharing the same artificial intelligence service. In this case we are talking about Copilot, the AI that is in turn powered by OpenAI, and which has already spread across different services, becoming its default model. In this case, Copilot has stopped working in several services in Europe, specifically in Bing, ChatGPT or DuckDuck Goservices that work with AI that has now been definitively installed on Windows as well.
What happened?
A few hours ago Microsoft announced through its Microsoft 365 account in users were encountering problems accessing the service by Copilot. And the problems, although they have been recognized by Redmond about three hours ago, are still present in his services.
In fact, the company just a few minutes ago reported that while they are isolating the root of the problem, you are escalating the requests to the system so that it is easier to recover normal service. Something that tells us that normality has not yet been recovered.
And currently, if we try to use Copilot in any of these services, such as within the Edge browser, we will be able to press the AI button, but we’re just going to see a looping loading screen which doesn’t get us anywhere, so it’s clear that Copilot’s crash is still active.
In fact, after a few seconds of loading, the message we receive from Copilot is that cannot connect to the service at this time. And the same is happening with the rest of the services that have their own version of Copilot, such as ChatGPT’s own search, or the search engine integrated into the DuckDuckGo browser.
And it is one of the disadvantages that currently there are only two manufacturers that have native AI to match, OpenAI and Google. In the end, if these AI services are part of different applications or platforms, when they fail, all their users notice it. And the normal thing is that all these types of AI functions are executed in the cloud, and not on the devices, so the moment there is a failure of any kind, it is normal for the failure to be generalized. We will be attentive to see if Microsoft is able to solve the problem soon, because it has been failing all morning at least in Europe.
