Although it is true that this modality was booming during the pandemic, today both companies and workers prioritize this work method.
He remote work It offers convenience for both companies and workers, and the pandemic brought great advances in this type of employment, which is currently the preferred option for many. He home office It helps employees reduce transportation costs and meet schedules with less effort while giving them the opportunity to do their work from the comfort of home or any preferred location with a good internet connection.
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If we add to these benefits a competitive salary in dollars, the offer becomes almost irresistible. On this occasion, the American company Chameleonis actively seeking personnel for specialized positions to be filled, offering good hiring conditions.
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Freepik.
Remote work in dollars: what the vacancy is like
The vacancy is a remote technical support engineer position, is full-time and has flexible hours. The salary is 90 thousand dollars per year, which is equivalent to 7,500 dollars per month, a sum immensely higher than the average salary, and more if we compare it with the salaries in our country.
The tasks to be developed are:
- Assist clients who are looking for solutions in a friendly manner that conveys support
- Generate bonds of trust with clients by understanding their problems and transmitting knowledge
- Provide efficient solutions to a wide range of problems
- Analyze problems to discover root causes by reviewing the code base and any relevant data in the database
- Effectively represent the company before clients, attend meetings with them and, if necessary, act as a technician in sales meetings.
- Work with internal teams to document errors and provide feedback on improvements to equipment and/or tools to optimize product quality
- Contribute to the development, maintenance and continuous improvement of the comprehensive knowledge base for problem resolution
- Share advancements and insights with fellow support engineers, customer success managers, sales team, and other product specialists to foster a supportive and collaborative environment.
Remote work in dollars: vacancy requirements
The requirements to apply for the vacancy published by the company are the following:
- Speak English fluently orally and in writing
- 2 years of experience in a technical support or engineering position
- At least 1 year of experience working in a SaaS startup with more than 50 employees
- Extensive knowledge of HTML, CSS and JavaScript
- Ability to recognize and troubleshoot complex API structures
- Knowledge and fluency in using the browser console and other debugging tools
- Empathy with clients and their objectives, challenges and situations
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Weremote, website to search and apply for jobs remotely.
Remote work in dollars: how to apply for the vacancy
To apply for this vacancy there are two options. The first is from Weremote page, press the “apply” button and follow the indicated steps. The second option is to enter the Chameleon profile on that same page and search for “Technical Support Engineer”.
