A man exploded with fury when he saw that On the bill at a restaurant they charged him extra for paying by card. His anger was due to the fact that there was no sign in the premises explaining to customers that they could incur surcharges for that payment method.
Through social networks, the client from Australia complained about what happened. In his defense he alluded to the growing Problem of “hidden surcharges” in the country’s food shops. His bill had been charged an increase of $2.66.
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The man had ordered two portions of rice with meat and pepper and a soda. When checking his consumption and the total of the account, he noticed that they were charging him 40.97 Australian dollars, which is equivalent to 27.28 US dollars. He was confident that the dishes he had ordered were not that expensive, it was at that moment that He realized that they had applied surcharges for the payment method.
The man broke out in anger because they charged him more for paying by card. (Photo: illustrative – Cooking Depot)
“Almost four damn dollars in fees and not a single sign in sight. I realized when I saw how much the transaction was on my phone, because I thought, ‘surely my food wouldn’t have added up to that much?’” she detailed.
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This attitude of restaurant staff towards their customers is called “hidden surcharge trend”and represents a headache for users, who owe these pending payments to the fine print of the invoices.
“Now it seems like nothing is the price they advertise. Retailers always add some fees, even my local coffee shop will add an extra 15 cents to my order,” said the man who also complained that the staff did not even warn him about the surcharge. “They hand you the posnet without saying a word,” he said, adding: “I can’t help but feel cheated”.
