A few days after the Hot Sale took place, a class action lawsuit against the shoe firm emerged on social networks Loly in the Sky. Through “X”, formerly Twitter, various users have shared their experience about the lack of delivery of products they purchased from May 15 to 23.
On the one hand, some claim that the end of mexican brand It was seen coming since it came to light that some of its products were not originally made by the firm and its quality was declining; while others comment that they are disappointed in the brand because they admired its creator, Lorena Vazquez.
It all started when a group of people shared on social networks, mainly X, their annoyance about the delay in the delivery of their products. Little by little, more people joined in and added their own experiences with some of the items they had previously acquired. A few days later, the Mexican brand is already a trend, and its name is full of negative comments and refund requests.
According to testimonies, initially customer service claimed that the delay in delivery was due to high demand during the Hot Sale, but recently, it has also become known that some of the employees have already been fired without any explanation. . These situations are added to the closure of some physical stores and the hidden elimination of negative comments on social networks.
Until now, Loly in the Sky has not made an official statement on the matter, despite the fact that the discontent of customers can be read on the Internet, who still maintain the hope that their product is delivered or there is a refund.
It is in “X” where the largest number of people have made public their discontent with Loly in the Sky and its creator Lorena, who was admired by many of her consumers.
It was in 2013 when Lorena Vázquez together with her brother created the Loly in the Sky shoe brand; According to its creator, the company’s main objective was to create comfortable and creative shoes that would make women feel special.
However, the high expectations that were had of the brand little by little decreased, since according to some testimonies the first products that were sold had excellent quality, but over the years, not even the collaborations with international bands , they helped him recover some of his quality.
Given the lack of delivery of products by Loly in the Sky, people who have not received their products since the end of May have already created a class action lawsuit on the platform Tec Chek. With this initiative, the company seeks to refund the money or deliver the product, in the same way, a bonus of at least 20% of the purchase value is requested.
If you want to join the lawsuit, you must enter the Tec Check portal and upload your file, the same platform will tell you if everything is complete, subsequently, the class action lawsuit will be delivered to Profeco. Some users also shared that they have already made their complaint directly to Profeco, this in order to clarify the situation of the problem and request a refund.
