The Argentine Internet Chamber (CABASE) presented the results of a study that analyzes the state of internet connectivity and infrastructure in the country. The study shows that 67.5% of Argentine households took some measure to reduce the cost of their fixed internet service. Likewise, 65.3% of households took measures to reduce the cost of their pay TV service.
Faced with the economic crisis, many users sought ways to avoid having to cancel their connectivity and content services at home, opting for measures to reduce their costs, either through an agreement with their provider or by switching to a provider with a lower price.
Among the palliative measures on the fixed internet service, 44% of users requested cancellation but obtained a discount, while 10.1% changed to a provider with a better price and the remaining 45.9% did not yet resolve what measure to take.
In the case of streaming services, which due to their commercial format prevents negotiating prices, it is the service with the lowest incidence of palliative measures (41.9%). When analyzing the details, it emerges that although 89.7% of users have not yet decided what measure to take, 10.3% indicated that they have chosen to change to a better cost service.
In mobile telephony, 52.2% of users requested cancellation but obtained a discount and 17.8% changed companies for a better cost. A similar situation occurred with fixed telephony, where 49% of users who took a palliative measure requested cancellation and in return obtained a special discount, and only 2.5% indicated that they had opted for a change of provider with better price.
For their part, 47.5% of pay TV users requested cancellation and obtained a discount and 8.4% changed providers to obtain a better cost.
With information from Infobae
