Faced with the projection of a frontal system that will bring rain, wind and snow in sectors of the foothills of the Metropolitan Region this Saturday, June 8 and Sunday, June 9, CGE has activated its preventive operations plan to address possible power supply interruptions in the communities. under his concession.
Precautionary measures
CGE has prepared its operation centers and will deploy SAE-type emergency response brigades and home care teams to address supply interruptions that may be caused by wind, falling trees, branches or other objects on the electrical grid.
To ensure a rapid response, CGE has deployed heavy brigades specialized in the reconstruction of damaged infrastructure, such as poles and power lines. In addition, the number of emergency care brigades has increased.
Bases of operation in the Metropolitan region
In the Metropolitan region, where CGE serves more than 550 thousand clients in 19 communes, the company will deploy more than 270 light and heavy brigades, with almost 800 technicians and supervisors. This will allow more expeditious attention to possible contingencies.
CGE has also provided specialized personnel and generators to serve electro-dependent clients in the communities under its concession. In addition, it will install preventive operating bases in San José de Maipo, Puente Alto-Pirque, San Bernardo, Buin and Paine, as well as in Talagante, Melipilla, Padre Hurtado, María Pinto, Curacaví and San Pedro.
Reinforcement of contact channels
The company has reinforced its contact channels and service platforms to offer expeditious service to customers. CGE reminds its customers that they can communicate and report supply interruptions through Twitter (@CGE_Clientes), the free Customer Phone 800 800 767, WhatsApp +569 89568479, the “1clickCGE” mobile application and the website www.cge. cl.
Security advice
CGE emphasizes the danger of approaching damaged electrical networks and infrastructure and calls on its customers to take safety measures, such as not approaching conductors or cables on the ground. “In case of emergency, contact the company through the toll-free number 800 800 767, the Twitter account @CGE_Clientes, the website www.cge.cl, the CGE 1click mobile application and the WhatsApp number +569 89568479,” warns CGE.
