Due to the few air connections offered by the Perales National Airport, with other national destinations, Once again, the complaint of the unjustified cancellation of the Ibagué-Bogotá flight with a connection to Cali at 7:47 in the morning by the Avianca company is registered.
Airline workers assured that the flight was canceled due to an order from El Dorado airport and they did not give them a real explanation, simply the solution that they go by bus or another airline and that in Bogotá they “watch” how they are sent to Cali.
“We are here at the Ibagué airport. As is the custom of the airline Avianca, they canceled the flight, the only solution they give us is that tomorrow they will relocate us, but if tomorrow it comes back and it dawns cloudy, then there is no flight either. We have a connection with Cali, we have transfers from the airport there, the hotel and well the airline simply tells us no, if we want then they will relocate us on the flight but from Cali, but we have to leave here from Ibagué to Bogotá by bus, without knowing if we can get there and if they will return our money,” Geraldine Rincón told Blu Radio.
Amparo Monroy, another user, assured that “neither the airport nor the airlines do their part and This becomes an outrage that leaves the city very bad.” Apparently, a security guard was the one who said that the flight had been canceled due to bad weather conditions.
“We are waiting to see, there is a very long line. Listen there what’s happening a small plane flying, so it’s not because of bad weather or anything,” he said.
There are passengers who were going to Ana Gabriel’s concert in Cali
At least 9 of the travelers are going to the city Cali for the Ana Gabriel concert, They have everything paid and they have not been able to leave Ibagué.
“Look what happens is that on the 7:47 flight to Bogotá, on the Avianca airline, when we arrived, they told us that the flight had already taken off from Bogotá, that we should go to the lounge and there they informed us that the flight was delayed, that in half an hour they would inform us again. Then they said that the flight had been canceled, that it had been returned to Bogotá, due to the weather conditions in the city of Ibagué, but the funniest thing is that at this moment small planes are flying over next to the airport, so. What are the weather conditions that exist for the flight to be cancelled? We are going to be left without the Ana Gabriel concert in Cali because of Avianca,” said Carolina Avendaño Toro.
For his part, José Omar Avenando Quintero, who went to accompany to his relatives who were leaving the city on this flight, he said the following.
“The flight was not canceled due to weather issues. Latam arrived and there is a flight at 10:30, but they do not board them on that airline due to price issues. “They simply do not give a reason for the cancellation, it is an arbitrary decision, Avianca must guarantee the relocation on a flight for tomorrow and the connecting flight to Cali.”
Blu Radio spoke with one of the officials of the Avianca company in Ibagué, who assured that he was not authorized to deliver any type of version and that very soon, from the communications office in Bogotá, they will issue a statement explaining what happened. For now, Passengers wait at the airport for a solution.
