The airline Jet Smart canceled the flight heading to Pereira, tourists will arrive in their city on holiday Monday.
Protests at the Santa Marta airport.
Courtesy Jennifer Gomez.
At this time there is a Protest at Simon Bolivar Airport in Santa Martausers claim that the airline Jet Smart cancelled the flight to the city of Pereira, and that travelers have rescheduled the flight for tomorrow Saturday evening, to Bogotá and then to Pereira.
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Jennifer Gomez, one of the affected users, contacted RCN Radio FMand said that “it is not fair that they have all the tourists and foreigners waiting at the airport for a flight that was scheduled for today Friday morning, What they have told us is that there are flight delays and that we will most likely spend another day in Santa Marta.”
“They can’t do that to us here, because we have to travel to our cities of origin, to fulfill our responsibilities, It is unheard of that a tourist city like Santa Marta has this type of setbacks at its airport“The woman emphasized.
For its part, the Jet Smart airlinespoke through a statement, where he confirmed what was reported by Pereira users on RCN’s La FM.
In the statement The airline rescheduled the flight for 9:09 p.m. this Saturdaybut to the El Dorado airport in Bogotá.
“We regret to inform you that for operational reasons we have had to reschedule your flight JA 5580 on 06/28/2024 from Santa Marta – Pereira. However, we will provide you protection on flight JA 5177 on June 29, 2024 from Santa Marta to Pereira, and will leave at 9:09 p.m. making a technical stopover in Bogotáremaining as follows: Santa Marta – Bogotá – Pereira”.
“The departure time from Bogotá to Pereira will be at 05:40 hours on June 30, 2024.. Therefore, we inform you that you will be able to count on the following alternatives. You can make a change of date at no cost (one time only) as long as there is availability. Request a refund through 10076 of what was paid in the JetSmart Gift Card.”
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The airport tells users that the flight was suspended because it is raining at the Pereira airport. Users stuck in Santa Marta claim that this is a lie because they have contacted their relatives in Pereira, who say that there is no rain in the area around the airport in that city.
Users announced that If they are not given a solution other than that in the statement, they will close the airport entrance. Simón Bolívar of Santa Marta.
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