BBVA, once again, is up to its old tricks in fortnight. Users of the bank application report failures this Friday, June 28.
Images of the bank’s app were shared on social networks with the legend “Sorry, the BBVA service is temporarily inactive. Please try again later.”
“Now I need to make some payments.”said one person who was trying to log into the app to check their account and make banking transactions.
Another legend that appears in the app is about an operation that was not carried out. “The operation has failed. Please try again”, which corresponds to the same problem in the application.
What are the problems in the BBVA app?
Users report that when entering the BBVA app, They cannot log in and get the message mentioned above.
According to the Downdetector platform, the failures are when logging in on mobile, in mobile banking and in online banking.
The reports began from the noon this Fridaywhich coincides with the fortnightly payment for many workers.
Some screenshots show that when logging in, the page takes a long time to load.
When BBVA is typed in ‘X’, an account responds that the situation is being worked on to get users into the app as soon as possible. “We ask that you try to do so during the day,” he adds.
On the same social network, users express their disappointment by describing BBVA as a “good bank”, but ask to pay attention to the continuous flaws that the application has.
BBVA confirms flaws in its app today, June 28
Given the insistent complaints from users through social networks, BBVA confirmed the flaws in its application this Friday, June 28, and assured that it is already working to solve the problems, as well as “to resume operations as soon as possible.”
“We are working to resolve this as soon as possible and to process the operations that our users require as soon as possible. We apologize for the inconvenience caused,” he wrote on his X account, formerly Twitter.
A similar problem occurred last fortnight, but with the Interbank Electronic Payments System (SPEI). For this reason, there were delays when making payments via bank transfer or executing operations through electronic banking.
