WhatsApp users in several countries such as Argentina, Peru, Spain, Mexico reported failures in WhatsApp. People reported that the errors were related to sending messages, sending voice notes, and problems opening the application on both a mobile phone and a computer.
In Spain, Users also reported that there were failures in sending images. through the Meta messaging platform.
For their part, users in Argentina indicated that there were errors in sending voice and audio messages, mainly. Likewise, the most affected cities were Buenos Aires, Córdoba and Rosario.
On social networks such as X (formerly Twitter), people also reported failures when sending messages on WhatsApp. Users indicated that the failures occurred when sending images and voice notes.
Meta’s other social networks, Facebook and Instagram, functioned normally. The parent company of these platforms did not comment on the matter.
In several Latin American countries, reports of outages began to emerge on the Downdetector site and on social media towards the end of the morning on Thursday, June 27, 2024.
Those most affected by a WhatsApp outage tend to be regular users of the application, which include individuals and companies that depend on it for daily communications, both personal and professional.
The Meta cluster includes three main applications: Facebook, WhatsApp and Instagram, which have the following approximate numbers of monthly active users:
– Facebook: More than 3 billion monthly active users.
– WhatsApp: More than 2,000 million monthly active users.
– Instagram: More than 1.5 billion monthly active users.
Together, these three apps have more than 6.5 billion monthly active users worldwide, although these numbers may vary.
When WhatsApp experiences an outage, users often check the status of the service on websites like Downdetector or through social media to confirm the extent of the problem.
It is recommended to wait a few minutes before taking further action, such as restarting the app or device. It is also suggested to check the internet connection and consider temporary messaging alternatives, such as Telegram or Signal.
If the problem persists, users can follow the status updates on official WhatsApp accounts on social networks like X.
The last massive WhatsApp outage was reported on Wednesday, April 3, 2024. The platform suffered a service interruption, affecting millions of users in countries such as Mexico, Peru, Colombia, Argentina and much of Latin America, as well as in the United States and Spain.
The interruption began around the afternoon of that day, with numerous users reporting difficulties sending and receiving messages, as well as problems accessing the application. Many expressed their frustration on social media platforms.
According to the Downdetector portal, where users report incidents of various applications and telephone services, the most frequent difficulties occurred when trying to access the application on mobile devices, as well as when accessing the desktop version.
On WhatsApp Web, Many users saw the message “Service not available”while in the mobile application messages, including texts, photos and videos, were pending delivery.
The application started to fail minutes before 3:00 p.m.., Argentina time, and the problems continued for at least 30 minutes in all affected countries, including all of them in Latin America.
After half an hour, the crash reports started to drop and messages that had not been sent began to reach the rest of the users progressively both in the web version of the application and in the platform for mobile devices
