With millions of copies sold and thousands of daily players, helldivers 2 It immediately became one of the most successful and acclaimed releases of 2024. It seemed unbeatable, but a bad decision abruptly ended the positive streak. The developers are not happy with this situation.
Surprisingly, PlayStation Studios announced that all PC players, without exception, will have to link a PlayStation Network account if they want to play the multiplayer title. Many fans do not want to register for a third-party service or simply cannot because PSN is conspicuous by its absence in almost 200 countries.
The reaction was exactly what was expected: helldivers 2 was filled with negative reviews on Steam, fans go to great lengths to ask for refunds, and the community lashed out. Arrowhead Game Studios and PlayStation for this controversial decision.
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“It was Sony’s decision, not ours”, Arrowhead Game Studios supports Helldivers 2 fans
Certainly, the community managers and administrators of the official Discord of helldivers 2 They have an extremely complicated and unenviable task: appeasing the discontent of the fans. As negative reviews pile up by the thousands, studio workers are doing their best to reassure the community.
In a message on Discord, the community manager Spitz addressed the controversy and stated that internal discussions are currently taking place to try to resolve this situation. Although he refrained from sharing details, he stated that the development team’s response “It was quite negative and we look for better options.”
The fans of helldivers 2 who live in one of the countries where PlayStation Network is not available you have 2 options: use a VPN and risk breaking Sony’s terms of service or simply refrain from playing; neither is an ideal solution.
The community manager recognizes this, so he invites the community to openly express their discontent through negative reviews and refunds so that complaints reach Sony. He also regrets that this controversy tarnishes the good image of the video game and re-emphasized that they are doing everything possible to reverse the situation.
“Having players make their discontent known through reviews, refunds, etc. gives us more leverage in conversations with Sony. They don’t read our Discord. It hurts to see the game’s popularity take a hit in the ratings, but the discussions continue and our team is on the players’ side in this fight. “It is unrealistic to expect people to create PSN accounts in different regions,” Spitz said.
Find out: How to request a refund for Helldivers 2 on Steam?
Previously, Twinbeardthe community manager on Discord, assured that the mandatory linking of accounts It was Sony’s decision, not from Arrowhead Game Studios. Additionally, he urged upset fans to voice their complaints directly to PlayStation through the company’s support contact.
In recent days, helldivers 2 received more than 200,000 negative reviews on Steam, which makes it clear that the community strongly rejects the decision.
But tell us, what do you think of this controversy? Let us read you in the comments box or join the debate in our Discord.
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