Credit and caution just put into service discoverya virtual assistant integrated into its online platform that will provide personalized advice to each insured company on the use of the value-added services integrated into their policy that best suit their needs.
«We were the first credit insurer in the world, in 1993, to promote the online connection of our policyholders through the Internet to manage their policy. Thirty years later, Discovery will allow total management of the commercial cycle, beyond the basic operations of credit insurance. “We are taking a qualitative leap towards the technological disruption pursued by our value-added services to maximize the use that our policyholders can make of them and help them grow with their commercial risks under control,” explains the head of Innovation and Value-Added Services at Atradius Crédito y Caución, Sergio Manzano.
Starting with the 2008 crisis, Crédito y Caución focused on the creation of new services that improved the value proposition of Credit insurance: Maps allows you to find new customers and accelerate growth; Opportunityfinding potential twins with the assistance of AI; ONEthe complete management of collection and payment flows; targetobtain credit opinions before selling; Insight Viewknow each client in detail; Viewcontrol and manage the entire portfolio; Energy, anticipate and finance invoices; Bot, automate collections; Link, integrate all Credit and Surety information into an ERP; Cycomexexport with guarantees… Based on the daily operations and evolution of each user, Discovery will provide personalized suggestions to take advantage of the opportunities offered by the intensive use of the company’s value-added services.
