The company announced that it will increase technical and human resources to address possible contingencies that affect the electricity supply, and will have specialized care for electrodependent patients.
Given the meteorological projections, which indicate the entry of a frontal system with rain and wind to the O’Higgins region, CGE activated its preventive operations plan to address, as expeditiously as possible, power supply interruptions that may affect the communes where it operates.
The plan includes measures such as the preparation of operation centers, the deployment of SAE-type emergency care brigades (Emergency Care Service) and home care teams, to address supply interruptions that could occur, according to the forecast. meteorological, mainly due to the action of the wind or the fall of trees, branches or other objects on the electrical network.
CGE will have heavy brigades – dedicated to the reconstruction of damaged infrastructure such as poles and power lines – that will operate in the field, and also increased the number of emergency care brigades that will be deployed in the region. Likewise, the company will have specialized personnel and generators to meet possible requirements of electro-dependent clients in the communities under its concession.
The Company will also arrange to strengthen its contact channels and service platforms, in order to provide expeditious service to customers. CGE reminds its customers that they can contact the company and report supply interruptions through the Free Customer Phone 800 800 767, customer service WhatsApp +569 8956 8479 and the website www.cge.cl
