How to send automatic messages on WhatsApp? – On Court

How to send automatic messages on WhatsApp? – On Court
How to send automatic messages on WhatsApp? – On Court

May 22, 2024 at 4:05 p.m.

If you have the Business version of WhatsApp, you should know that you have a large number of options available to you to help your business. Among these are the automatic or welcome messages.

Through this function, which aims to improve customer satisfaction, according to Goalyou can set a text that will be sent instantly to those who speak to you for the first time.

This is how you can send automatic messages on WhatsApp

If you want to send automatic messages (also called welcome), which will be sent to people who speak to you for the first time, or after 14 days without interaction, you must follow these steps:

  • Open the WhatsApp Business application.
  • Press the three dots in the upper right corner of the screen and select “Tools for the company”.
  • Press “Welcome message”.
  • Activate the option “Send welcome message”.
  • Press the pencil icon to edit the text you want to send.
  • Select the recipient. You can choose between “All“, “Those who are not in the contact book“, “Everyone except…” and “Send only to…”.
 
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