Mexico City, Mexico.- The banking of Mexico BBVA Yes, it announced the definitive closure; However, it is not a measure that will apply to everything. Mexicobut only to one of its branches located in Guadalajara Jalisco.
Starting Friday, June 28, the branch located in Independencia South No. 980cologne Juárez Sectorwill suspend operations, surprising both employees and customers alike.
Why will this BBVA branch close?
The closure of this branch is part of a broader strategic movement towards digitalization and optimization of services, according to internal sources of BBVA.
This year, the bank has closed a total of 26 branches in Mexicoreflecting its commitment to a profound transformation in the customer experience.
“This closure responds to our strategy of concentrating our resources on those points that truly respond to the needs of our clients in a changing digital environment,” explained an official BBVA spokesperson. “Affected customers will be relocated starting Saturday, June 29, to our branch at Avenida Enrique Díaz de León No. 599, Colonia Moderna, with extended hours to ensure continuity of service.”
Since the beginning of the pandemic COVID-19, BBVA has closed a total of 1,151 branches and more than 2,000 ATMs throughout the country, a measure that underlines its commitment to operational efficiency and adaptation to the new dynamics of the financial market.
“Services through our digital channels, such as the BBVA app and online banking, will continue to be available without interruption,” the spokesperson said. “This transition will allow us to further improve the customer experience by offering convenient and secure access to our financial services.”
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